CCNP: TSHOOT

(Investment of Time: 50 hours)

The TSHOOT 642-832 exam will certify that the successful candidate has important knowledge and skills necessary to:

1) Plan and perform regular maintenance on complex enterprise routed and switched networks.

2) Use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.

Course Outline:

Maintain and monitor network performance

Develop a plan to monitor and manage a network | Perform network monitoring using IOS tools | Perform routine IOS device maintenance | Isolate sub-optimal internetwork operation at the correctly defined OSI Model layer

Troubleshoot Multi Protocol system networks

Troubleshoot EIGRP | Troubleshoot OSPF | Troubleshoot eBGP | Troubleshoot routing redistribution solution | Troubleshoot a DHCP client and server solution | Troubleshoot NAT | Troubleshoot first hop redundancy protocols | Troubleshoot IPv6 routing | Troubleshoot IPv6 and IPv4 interoperability  | Troubleshoot switch-to-switch connectivity for the VLAN based solution | Troubleshoot loop prevention for the VLAN based solution | Troubleshoot Access Ports for the VLAN based solution | Troubleshoot private VLANS | Troubleshoot port security | Troubleshoot general switch security | Troubleshoot VACLs and PACLs | Troubleshoot switch virtual interfaces (SVIs) | Troubleshoot switch supervisor redundancy | Troubleshoot switch support of advanced services (i.e., Wireless, VOIP and Video) | Troubleshoot a VoIP support solution | Troubleshoot a video support solution | Troubleshoot Layer 3 Security | Troubleshoot issues related to ACLs used to secure access to Cisco routers | Troubleshoot configuration issues related to accessing the AAA server for authentication purposes | Troubleshoot security issues related to IOS services (i.e.,finger, NTP, HTTP, FTP, RCP etc.)